Sometimes, as people set about to deliver outstanding outcomes, they encounter constraints to quality. On occasion, they can overcome or influence the hurdles they face, but many times the constraints are out of their control. What happens next is the task is completed, and the boss is dissatisfied by the results, and the excuses start flying. Even when excuses are legitimate, they smack of low accountability and weak communication. So stop making excuses! Instead, start communicating smarter. Consider adding a column to your weekly, monthly, or project updates that is called “constraints to quality.” State any constraints in factual terms. Do not state the constraints in a whiney or wimpy manner; simply convey the real facts of the situation. Your boss will appreciate the information, and the realistic picture that you portray.