Leadership Simplified: Doug Van Dyke

Leadership Blog

Treating People Equally, Leading People Differently

Political correctness has gone wild. Do not worry, I will not go into a diatribe about how we have subversed our national culture by catering to an incredibly small portion of the population. What this verbiage is about is how the concept of political correctness has seeped into the art of good leadership. Consider this: in an effort to not “upset” their worst performers, most leaders spend a majority of their time coaching and counseling this segment of their team. In the process, they ignore their best performers, who they perceive as self-managing very well. Yet, who hurts a company more if they leave, a good performer or a bad performer? That‘s right, the good performer. So leaders, I implore you: don’t be correct, be smart! The ROI you receive by spending time and effort with your top performers and high-potential people is vastly higher than any time you spend with low performing people. It is a cruel fact, but the business world calls for survival of the fittest – there is nothing politically correct about that. Treat everyone nicely (this makes sense), it is how you would want to be treated anyway. But for goodness sake, take a peek at your team’s results and spend an exorbitant amount of your energy on your best producers. I assure you, they will appreciate the attention and growth opportunities. They might even stick around a bit longer.

Posted by Doug Van Dyke on 2009-12-29 at 08:24 AM
coaching and consulting • (0) CommentsPermalink

Being a Resource

I know nothing about feet. Well, I have big feet so certainly I know something about them. But what I mean is this: I am not a foot expert. Yet, I have had several people reach out to me when they had foot issues – chronic pain, discomfort, and the like. Was I able to help them? You bet, I have a client who is a world-renowned foot expert, and Happy Feet Plus, the incredible shoe retailer, is a client. I was able to direct people to resources which, ultimately, helped them a great deal. It was my pleasure. 

When you need a resource concerning something you value, who do you contact? The more important question is this: Who do your customers contact when they need a resource – any resource? Is it you? If not, ponder what you can do to raise the level of your perceived resourcefulness. If you are viewed as a rich resource now, think about how you can expand your benefit.

Bottom Line: By coupling the excellence you offer professionally and the array of solution-providers you know, you position yourself as an invaluable resource for your clients to tap in to frequently!

Posted by Doug Van Dyke on 2009-12-09 at 01:10 PM
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