Every so often leaders find themselves in a situation when they need to share/update workplace expectations with a colleague. A great starting point is a working agreement. However, a technique to leverage during a follow up conversation is Hits, Misses, and Housekeeping. This simple construct is teed-up as follows:

“During our 30 minute conversation, I would like to share the many hits (or good things) that you and your team are doing. Also, I would like to share items that fell through the cracks (misses), as well as a few housekeeping items. But first, will you share those three areas with me as it pertain to my team or my performance since the last time we met?”

This simple construct can provide a constructive means to address sticky issues. Also, if there are no misses to share, you reserve a space to discuss misses during future follow up meetings.

If you have not used this technique, practice it a few times with friends and family. Then, adjust the verbiage to your leadership style and give it a whirl. The outcomes may pleasantly surprise you!

Until next time, be well.

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