15October2010
Collaboration in Matrix Organizations
Many organizations today function in a matrix. In other words, there are silos of people who have different areas of responsibility, yet depend upon others (not in the silo they control) for success. If ever there were people who needed to collaborate in the workplace, it is professionals who work in matrix organizations. So how do they collaborate more effectively? The answer lies in using tools such as working agreements, which enable the exchange of meaningful expectations, and in building trust via consistent, predictable actions.
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