Leadership Simplified: Doug Van Dyke

Leadership Blog

A² = Acknowledge & Ask

For all you math-a-fobes out there, do not be intimidated by the title of this blog post. It has nothing to do with arithmetic, although it does contain a formula. The formula applies to communication and it is a great way to move a conversation forward and position yourself to leverage advanced communication techniques such as paraphrasing. The first thing the A2 technique calls for you to do is acknowledge what the other person has said. It is easy to acknowledge someone by simply nodding your head in an affirmative manner. The second step is to ask a probing or open-ended question. If you are curious about how to come across as conversational as opposed to interrogational, check out our December 2010 newsletter in the e-Learning section of Leadership Simplified. Okay, back to A2. Your acknowledgements will keep the focus on the other person, and your “asks” will allow you to take the conversation where you want it to go, without appearing pushy. Want to be subtle, a good listener, and in command? Get algebraic and go A2!        

 

 

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© 2012 Leadership Simplified. All rights reserved.

Posted by Doug Van Dyke on 2012-07-05 at 07:37 AM
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